Yes, absolutely! At Unique Celebrations, we strive to ensure that the product you receive matches the one displayed in the images on our website. The pictures you see are carefully taken to represent the actual product as accurately as possible, including details like color, design, and finish.

However, please note:

• For handmade items, such as jewelry or candles, there may be minor variations since each piece is crafted individually, adding to its unique charm.
• Lighting, screen settings, and resolution on your device might cause slight differences in color or appearance.

We assure you that the quality and essence of the product will meet or exceed your expectations. If you have any concerns, feel free to contact our support team for assistance!

You can easily access your sales receipt through the following steps:

1. Email Confirmation:
   After placing an order, you will receive a confirmation email containing your sales receipt. Check your inbox (and your spam/junk folder just in case) for an email from Unique Celebrations.

2. Your Account on the Website:

   • Log in to your Unique Celebrations account.
   • Click on the “My Orders” section located in your account dashboard.
   • Select the specific order for which you need the receipt.
   • You will find an option to view/download the receipt.

3. WhatsApp or Support Request:
   If you cannot locate your receipt, you can contact our Customer Experience Team via WhatsApp or email. Share your Order ID, and our team will assist you in providing the receipt promptly.

Rest assured, we’re here to help you with all your order-related queries! 😊

Returning an item with Unique Celebrations is simple and hassle-free. Just follow these steps:

1. Check Eligibility

• Ensure your product is eligible for a return. Products must be:
  • Returned within 7 days of delivery.
  • It is in unused, original condition, with all tags and packaging intact.
• Note: Certain products, like masks, boxers, and personalized items, may not be eligible for returns. Please refer to our Return Policy for details.

2. Initiate the Return

• Log in to your Account:
  Visit the “My Orders” section on our website, select the order you wish to return, and click “Request Return.”
• Contact Support:
  Alternatively, you can reach out to our Customer Experience Team via WhatsApp or email. Share your Order ID and the reason for return (e.g., wrong product, defect, etc.).

3. Pack the Product

• Pack the item securely to avoid damage during transit.
• Include the original invoice or sales receipt in the package.

4. Refund or Exchange

• Once we receive and inspect the returned product, we’ll process your refund or exchange as per your preference. Refunds typically take 7–10 working days to reflect in your account.

For further assistance, feel free to contact our support team. We’re here to help! 😊

Yes, we do our best to restock items marked as “out of stock,” but it depends on the product type and demand.

Restocking Details:

1. Popular Products:
   Items with high demand are often restocked quickly. Keep an eye on our website or subscribe to notifications for updates.

2. Limited Edition or Seasonal Items:
   Some products, such as limited-edition designs or seasonal items, may not be restocked. Once they’re gone, they’re gone!

3. Handmade or Custom Products:
   Handmade items take longer to restock due to the craftsmanship involved.

How to Stay Updated:

• “Notify Me” Option:
  On the product page, click the “Notify Me” button to receive an email or SMS when the item is back in stock.
• Follow Us:
  Stay updated by following us on social media or subscribing to our newsletter for announcements about restocks and new arrivals.

If you have a specific query about restocking a product, feel free to contact our support team. We’re happy to assist! 😊

At Unique Celebrations, we aim to deliver to as many locations as possible across India.

Shipping Locations:

1. Pan-India Delivery:
   We ship to most pin codes across India. Whether you’re in a metro city or a remote town, our courier partners strive to reach you.

2. Delivery to Alternate Addresses:
   You can ship your order to any address in India, including your home, or office, or as a gift to someone else. During checkout, provide the desired shipping address.

3. Serviceable Pin Codes:
   Some pin codes may be non-serviceable due to logistical constraints. If your location isn’t serviceable, our website will notify you during checkout.

If you need assistance with shipping details or want to confirm delivery to a specific area, feel free to contact our support team. We’re here to help! 😊